Facilitation tools & techniques

Coming together is a beginning, keeping together is progress, and working together is success.” – Henry Ford

Facilitation can play an important role in ensuring a well-run meeting or engagement process. Useful facilitation skills include planning agendas, creating the appropriate group environment, encouraging participation, and leading the group to reach its objectives. Of course facilitation can also be used at the organisation, project or community level. Good articles if you are new to facilitation include: Facilitation 101  by Ned Ruete, and another Facilitation tip sheet info-new-s1 from CDC. The following sites provide guidance to a range of tools and techniques to engage people and mobilize evidence in complex settings involving multiple stakeholders.

Facilitator tool kit. This  University of Wisconsin-Madison facilitator tool kit is a comprehensive, easy-to-use guide to tools, methods and techniques for assisting groups with planning and improvement projects and interactive meetings.

www_iconSeeds for change – facilitation resources. A range of  useful guides, tools, exercises and tips for working with groups – just look for the section on facilitation.   All Seeds for Change guides are anti-copyright. Feel free to copy, adapt, use and distribute them, as long as the final work remains anti-copyright.

www_iconGroup Facilitation and Problem-Solving. A  guide to conducting meetings and facilitating groups from the University of Kansas’ Community Tool Box. Covers: i) Conducting effective meetings; ii) Developing facilitation skills; iii) Capturing what people say; and iv) Techniques for leading group discussions.

Participatory action research: Guide for facilitatorswww_icon This guide has been written by Robert Nurick and Marina Apgar as a resource document for the training and capacity building of facilitators who conduct participatory action research (PAR) in the CGIAR Research Program on Aquatic Agricultural Systems (AAS). This guide provides a road map for facilitators to support them in delivering a rigorous PAR process, providing them with guidance for effective facilitation that allows for critical reflection throughout the engagement process. The material in the guide is also relevant to other groups wishing to take a PAR approach to research and community development.

www_iconThe Barefoot Guide – tools and exercises. A range of tools and exercises all set out in a page or two and downloadable. Collectively these cover a range of situations that facilitators and others may wish to help their group or community to collectively explore. These exercises are well set out, and help groups work with quite complex issues from addressing power to creating a learning environment. You can also access a growing library of case studies, tools, readings, handouts, diagrams etc. on the website.

www_iconThe Systems Grant-making Resource Guide will help you unpack a systems approach so you can apply it to your work and, in doing so, break through obstacles, craft new habits and change your processes to successfully transform systems. This guide provides a selection of the most used and relevant systems assessment tools, frameworks, and processes for grantmakers and the social sector. This includes tools such as: stakeholder mapping, the iceberg, causal loop mapping, systems archetypes, mental modeling, shared visioning, identifying leverage points and designing a systemic theory of change.It includes guidance on how and when to use these tools as well as examples of how they have been applied in the field.

Looking to facilitate large groups

 Facilitating Large Group Discussions and Activities: Make Numbers Count. It can be challenging to involve everyone in a large group (often considered 50 or more people), but if you put planning and effort into it, you can draw on all of the tools you have available as an instructor–large and small group discussions, debates, case studies, learning games, role plays, problem-solving, etc., in addition to lecture. This article by Kelly Tait will discuss general approaches to creating productive interaction in large classes as well as specific tips on how to do it.

Facilitating Large Group Meetings That Get Results Every Time Facilitating large groups of up to 100 or more participants can seem a daunting task. In this paper Sylvia James and colleagues present 10 principles for the design and facilitation of large group meetings.

 Tips for facilitating large groups. This post from Jeanette Long’s Workshops with Wow reminds us that facilitating larger groups provides a different set of challenges for the facilitator and provides a few tips for working with a group this size.

On-line facilitation

www_iconVideo conferencing Holding meetings online can be cost-effective, and is becoming more commonplace. Now, anyone with a broadband Internet connection and a browser can log onto the Internet and take part in or host a web conference, a web and video conference or a webinar. MegaMeeting offers a range of video conferencing services suited to individuals through to a full branded service for large organisations.

www_iconOnline Community Toolkit Thinking about building or hosting an online community? Looking for specific tips, tools and ideas? Start here with this toolkit developed and maintained by Nancy White. This resource covers facilitation techniques, on-line tools, courses and case studies.

Icebreakers

www_iconTop Team-Building Games: Experts Share Their Favorites online. Team-building experts have found that combining fun with learning is one of the most effective ways to improve performance, break down barriers, and tap into hidden potential. Here the SmartSheet team have rounded up nearly 100 of the best games, including favorites from top team-building coaches and consultants. A good selection of icebreakers here regardless of whether your goal is to break the ice, spur creativity, promote better problem solving, or just have fun.

Other tips and guides

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Cleaning up digital photos for facilitation

www_iconCleaning Digital Photos of Drawings  One of the big hits from the IFVP 2006 Conference was the Tech Session. There was quite a buzz about the Photoshop demonstration on “cleaning” photos of graphic recording artwork. The instructions are posted here from the Center for Graphic Facilitation site.

www_iconDIY toolkit. The Development Impact and You toolkit has been specially designed for practitioners to dive straight into action. The tools presented here are well established and tested, and grounded in existing theories and practices of innovation, design, and business development. Another section offers a ‘bird’s eye view’ of the main pillars underlying the theory and management of social innovation and for each of these topics there are references for further reading.

www_iconHacking Knowledge: 77 Ways to Learn Faster, Deeper, and Better Life-changing knowledge does typically require advanced learning techniques. In fact, it’s been said that the average adult only uses 10% of his/her brain. Imagine what we may be capable of with more advanced learning techniques. Here are 77 tips related to knowledge and learning to help you on your quest. A few are specifically for students in traditional learning institutions; the rest for self-starters, or those learning on their own. Happy learning.

www_iconIIFAC The facilitation page of the International Institute for Facilitation and Change. Includes Bonfire – a free monthly electronic publication providing facilitation news, tips and thoughts.

www_iconInternational Association of Facilitators’ resource pages They provide useful services and links to facilitation-related tools and resources.

Closing ideas. A few ideas from University of Maine for the end of the workshop or group session. Remember, learners tend to remember primacy (what happens first), recency (what happens last), and the unusual.

The tools here can be used in different ways. They can be used in many aspects of participatory action research, they will help those interested in developing new systems perspectives, and many other forms of collaboration, participation and engagement.

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