Supporting dialogue for sustainable development

Milford Track, New Zealand – a reminder of the importance of navigating diverse perspectives and pathways, much like the role of dialogue in addressing sustainable development challenges. (Photo: Will Allen)

Dialogue is essential for solving complex problems in sustainable development, where solutions often require collective learning, negotiation, and collaboration. Unlike traditional approaches that focus on informing or consulting, dialogue fosters shared understanding, builds trust, and bridges differences across diverse stakeholders. By creating platforms for open exchange, it helps to shape values, align goals, and address conflicts, enabling communities, organisations, and policymakers to co-create solutions in uncertain and dynamic contexts.

Addressing sustainable development challenges requires more than changes in individual behaviours—it demands new ways of thinking about systems, relationships, and holistic planning. While individual stakeholders make on-the-ground decisions, broader contexts shaped by government, science, business, and public interest groups either enable or hinder sustainable progress. Achieving this requires engaging diverse stakeholders in dialogue, fostering adaptive management, and negotiating pathways forward in complex, uncertain scenarios where information is often incomplete.

Deliberative dialogue, a structured approach to engagement, has gained prominence through mechanisms like citizens’ assemblies. These processes bring diverse groups together to engage in collective reasoning and informed decision-making on complex societal issues. Deliberation ensures that emerging solutions are grounded in shared understanding and incorporate multiple perspectives, making them more robust and equitable.

Dialogue plays a critical role in shaping preferences and values, particularly for unfamiliar concepts like ecosystem services. Through deliberation and learning, shared understanding and emergent values can be cultivated. This page provides resources and techniques for creating platforms where meaningful dialogue and negotiation can occur, supporting collaboration across diverse groups. A related page explores environmental values as boundary objects in fostering behavioural strategies, while another focuses on conflict management for more intractable cases.

Dialogic approaches


Researchers convening dialogue to address grand challenges: Affordances, tensions, and the shift to deep dialogue
This 2024 paper by Ralph Hamann et al. examines the opportunities and tensions researchers face in convening multi-stakeholder dialogues to address grand challenges, drawing on a 15-year food security initiative in South Africa. Researchers’ neutrality and credibility provide convening power, while their persistence supports momentum. Key tensions include balancing content expertise with process facilitation and functional innovation with radical system change advocacy.


Social Dialogue and the Sustainable Development Goals: An Essential Synergy for Human-Centred Development and Recovery
This ILO 2023 brief by Konstantinos Papadakis and Romane Cauqui1 highlights the importance of effective social dialogue in shaping just transitions to environmentally sustainable economies. It emphasises the role of dialogue in fostering consensus among governments, employers, and workers, ensuring inclusivity and shared responsibility in addressing climate change and economic challenges. Practical examples showcase how dialogue can align diverse interests, support policy development, and facilitate the transition to greener jobs and economies.


Getting real about citizens’ assemblies: A new theory of change for Citizens’ Assemblies
This 2023 article by Rich Wilson and Claire Mellier examines the potential of citizens’ assemblies to drive significant political change. While these assemblies can produce consensual policies and foster civic engagement, their impact on actual policy change has been inconsistent. The authors propose that for citizens’ assemblies to be more effective, they must engage more directly with political processes, employing diverse tactics and actively involving citizens to broaden their influence and achieve meaningful outcomes.


From deficit to dialogue in science communication
This 2020 paper by Cathelijne M Reincke et al. explores science diplomacy as a tool for fostering international collaboration on global challenges like climate change and public health. It highlights the roles of scientists as knowledge brokers, facilitators, and advocates, promoting trust and evidence-based decision-making while bridging political divides.


Stakeholder Dialogues manual
(2011) Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
This practical 2011 guide from GIZ outlines methods and tools for implementing stakeholder dialogues, emphasising effective project management and collaboration to achieve shared goals. Authored by Petra Künkel and colleagues this text is based on a workshop series held by the Collective Leadership Institute (CLI) entitled Working with Stakeholder Dialogues — Key Concepts and Competencies for Achieving Common Goals.


Stakeholder dialogues: A way to engage stakeholders for sustainability
This 2014 article by Jade Buddenberg explores dialogue as “the art of thinking together,” highlighting how it fosters respect, understanding, and inquiry, even in the face of tension or conflict. Ideally, dialogue enables people to bring out differences and to fill them with both meaning and purpose.


Learning together to manage together
This 2005 book utlines how social learning, grounded in dialogue, supports water management. It argues for participatory processes that go beyond informing and consulting to achieve shared solutions. It outlines how to operationalise social learning for water management, emphasising the central role of dialogue. The resource advocates for participatory approaches beyond simple consultation and offers practical guidance for successful implementation.


From dialogue to engagement? Learning beyond cases
This 2005 report draws lessons from four New Zealand pilot projects, highlighting the benefits of dialogue between science and the public, key capacities for effective dialogue, and its role in building mutual understanding.


Deliberative Dialogue to Expand Civic Engagement: What Kind of Talk Does Democracy Need?
This paper by Martha McCoy and Patrick Scully explores how deliberative dialogue expands civic engagement by fostering inclusive, meaningful public discussions. It shares principles and practices for making dialogue effective in diverse communities.


Photovoice: Social change through photography
Photovoice uses photography to empower communities, foster dialogue, and engage policymakers. By documenting local strengths and challenges, it creates a participatory pathway for social change.


Other related approaches on other pages on this site include the use of values and behaviour changemodels to facilitate dialogue, managing conflict, and developing new networks to support dialogue  among new groupings.

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